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Frequently Asked Questions


What is the meaning of HVAC service?

HVAC stands for Heating, Ventilation, and Air Conditioning. An HVAC service typically refers to the inspection, cleaning, maintenance, or repair of your home or business’s heating and cooling system. Regular HVAC service helps ensure your system runs efficiently, keeps your indoor air clean, and prevents costly breakdowns.

What is the average price for an HVAC service call?

The cost of an HVAC service call can vary depending on your location, the type of system, and the nature of the issue. On average, you can expect to pay $75 to $200 for a standard diagnostic visit. Any repairs or parts needed would be an additional charge. For a more accurate estimate, feel free to contact us for a quote.

What is the $5000 rule for HVAC?

The $5000 rule is a guideline used to decide whether to repair or replace your HVAC system. Multiply the age of your system by the estimated cost of repairs. If the result exceeds $5000, replacement is generally recommended. For example, if your system is 10 years old and repairs cost $600: 10 × 600 = 6000 — replacement might be the smarter choice.

How often should HVAC be serviced?

For best performance and longevity, we recommend servicing your HVAC system at least once a year. Ideally:

  • Have your cooling system serviced in the spring before peak summer use.
  • Have your heating system serviced in the fall before cold weather sets in.

Regular maintenance helps prevent unexpected breakdowns and keeps your energy bills in check.

Do you offer same-day HVAC repairs?

Yes! At Absolute Comfort, we offer same-day HVAC repair appointments because we know comfort can’t wait. Our licensed and insured technicians provide fast, reliable service with a satisfaction guarantee.

Do you offer financing for HVAC replacements?

Yes, we offer flexible financing options! Financing can help spread the cost of a new HVAC system over time, so you don’t have to make one large payment. Many of our financing plans feature:

  • Low monthly payments
  • No down payment required
  • Interest-free promotions (on approved credit)
  • Quick approval process with minimal paperwork

Financing makes it easier to get the system you need without straining your budget. Ask us about current financing offers!

Why is my air conditioner not turning on?

There are a few common reasons: the thermostat could be off or malfunctioning, a breaker may have tripped, or the unit’s safety switch might be triggered. Sometimes it’s a simple fix—other times, it could be a faulty capacitor or motor that needs professional repair.

Why is my AC blowing warm air instead of cold?

This could be due to a dirty air filter, low refrigerant levels, a malfunctioning compressor, or an issue with the outdoor unit. In some cases, the system may have frozen up due to restricted airflow or refrigerant problems.

Could it just be the thermostat?

Yes, it could. Dead batteries, incorrect settings (like “heat” mode), or a faulty sensor can cause the system not to operate correctly. Try replacing the batteries and double-check the settings before calling for service.

Is a dirty air filter really enough to cause the AC to stop working?

Absolutely. A clogged air filter can block airflow, causing the system to overheat or freeze up. It’s one of the easiest problems to prevent—check your filter monthly and replace it every 1–3 months.

Why is there water leaking from my AC unit?

Water leakage usually means a clogged condensate drain line, a dirty evaporator coil, or a broken drain pan. While it’s not always an emergency, ignoring it can lead to water damage or mold. 

Why is my AC constantly running but not cooling the house?

This may be a sign of low refrigerant, a dirty condenser coil, poor insulation, or an undersized unit. It could also indicate that your system is aging and struggling to keep up with demand. 

How do I know if I need a repair or a full replacement?

If your system is over 10–15 years old, breaking down frequently, or your energy bills keep rising, a replacement might be more cost-effective. A technician can assess the condition and provide options with costs. 

Could the issue be with the circuit breaker or fuse?

Yes, this is a common issue. Check your electrical panel to see if a breaker has tripped. If it keeps tripping, it likely indicates a deeper electrical issue that needs professional inspection. 

What’s the average cost to fix an AC unit?

Costs vary by issue: small repairs (like a capacitor or contactor) may range from $150–$400, while major issues like a compressor or refrigerant leak can be $800–$2,000+. We always provide upfront pricing before any work is done.

How long will I have to wait for service in the middle of summer?

During peak season, response times may be longer, but we prioritize urgent calls—especially when there’s no cooling at all. Many HVAC companies (like ours) offer same-day or emergency service, sometimes at an extra fee.

What areas do you serve?

We proudly serve Costa Mesa, Dana Point, Irvine, and surrounding areas. Not sure if we cover your location? Contact us and we’ll be happy to assist!

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